Free Exam: Chapter 4 - CS Quiz
Number of Questions in Test: 10
Number of Questions in Preview: 5
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Knowing that 7 percent of meaning is received by the actual words used between two people, you realize that:
| Type: | Multiple choice |
| Points: | 1 |
| Randomize answers: | No |
Question 2
Pitch, volume, rate, quality, articulation, and other attributes are known as:
| Type: | Multiple choice |
| Points: | 1 |
| Randomize answers: | No |
Question 3
Failure to remove items such as racial, sexual, or religious photos or literature, calendars, displays, scantily clad men or women can result in:
| Type: | Multiple choice |
| Points: | 1 |
| Randomize answers: | No |
Question 4
Communication between genders is:
| Type: | Multiple choice |
| Points: | 1 |
| Randomize answers: | No |
Question 5
If you are to understand and serve people who might be different from you, you must first become aware:
| Type: | Multiple choice |
| Points: | 1 |
| Randomize answers: | No |