Free Exam: SWAP RNR LG T3
Number of Questions in Test: 22
Number of Questions in Preview: 5
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_________ is the process by which LG provides warranty service on certain products that are not economically repairable.
| Type: | Free text |
| Points: | 1 |
| Randomize answers: | No |
Question 2
When items are exchanged or replaced under the Swap program, they will either be new or refurbished. The customer can request whether they receive a new or refurbished product.
| Type: | True/False |
| Points: | 1 |
Question 3
All TVs measuring 30 inches and below are qualify for service under the Swap program?
| Type: | True/False |
| Points: | 1 |
Question 4
All TVs measuring 30 inches or below can either be serviced in the field or at our product repair facility. It is the customer’s choice.
| Type: | True/False |
| Points: | 1 |
Question 5
Which of the following must be requested and entered into GSFS, if available, when providing repair and return or swap as a service option? (Select All That Apply)
| Type: | Multiple response |
| Points: | 1 |
| Randomize answers: | No |