Free Exam: MCLI Training - 2009
Number of Questions in Test: 15
Number of Questions in Preview: 5
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What term is used to refer to individuals who are automatically members of a group based on a set of common characteristics passed down from generation to generation.
| Type: | Free text |
| Points: | 1 |
| Randomize answers: | No |
Question 2
What is the most commonly spoken language in the U.S. after English?
| Type: | Multiple choice |
| Points: | 1 |
| Randomize answers: | No |
Question 3
Which plank is so powerful because it impacts both hiring and recruiting and employee development?
| Type: | Multiple choice |
| Points: | 1 |
| Randomize answers: | No |
Question 4
What are ways to explore other cultures for cross-cultural Customer Service?
| Type: | Multiple choice |
| Points: | 1 |
| Randomize answers: | No |
Question 5
What are the three primary components for you and Your Company's success?
| Type: | Multiple choice |
| Points: | 1 |
| Randomize answers: | No |