Free Exam: Accommodation Reception Services/Check in Check out/Guest Services/Rooming-1
Number of Questions in Test: 60
Number of Questions in Preview: 5
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Which of the following hotel employees are responsible for balancing the guests' accounts every day?
Type: | Multiple choice |
Points: | 1 |
Randomize answers: | Yes |
Question 2
Which of the following room status codes would allow a front desk agent to check in a guest
Type: | Multiple choice |
Points: | 1 |
Randomize answers: | Yes |
Question 3
The difference between confirmed and guaranteed reservations is
Type: | Multiple choice |
Points: | 1 |
Randomize answers: | Yes |
Question 4
Payment is either received on guest checkout or transferred to the city ledger
Type: | True/False |
Points: | 1 |
Question 5
Room occupancy percentages have greatly enhanced a hotel's ability to accept, store, and retrieve guest reservation, guest history, requests, and billing arrangements
Type: | True/False |
Points: | 1 |