You are the new trainer of the company. Your direct superior asks you to deliver Empathy training and he only allows you to ask 3 questions before the preparation. What are the questions you would like to ask in order to be able to organize the best training possible? What would be the structure of your training and their objectives?  





Note: Please answer the questions giving as many details as possible.



Your answers should have 100 words minimum!

In the past months there were several trainings about active listening delivered by you and you still see that the people are doing the same mistakes. How would you react and what would you do to change the situation? 



Note: Please answer the questions giving as many details as possible.



Your answers should have 100 words minimum!

You have to deliver a new Language training and you have a group of 5 people (you cannot split the group!). Their language level is as follows: 3 have B2 and 2 have C1. The objective of the training is to help them to get to C2. How would you organize the training and how much time to you think it's needed to get to the required language level? 



Note: Please answer the questions giving as many details as possible.



Your answers should have 100 words!