Free Exam: Kutseeksam2017
Number of Questions in Test: 52
Number of Questions in Preview: 5
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Kas laotöötaja peab oskama suhelda klientidega ja esindada kohapeal ettevõtet, kus ta töötab?
| Type: | Multiple choice |
| Points: | 1 |
| Randomize answers: | No |
Question 2
Kas laotöötaja peab omama elementaarseid teadmisi klienditeenindusest?
| Type: | Multiple choice |
| Points: | 1 |
| Randomize answers: | No |
Question 3
Mis peaks olema üldjuhul klienditeeninduse fookuses?
| Type: | Multiple choice |
| Points: | 1 |
| Randomize answers: | No |
Question 4
Teenindustase tuleks määratleda
| Type: | Multiple choice |
| Points: | 1 |
| Randomize answers: | No |
Question 5
Osutatavate teenuste kvaliteet on kliendi silmis seda kõrgem, mida
| Type: | Multiple choice |
| Points: | 1 |
| Randomize answers: | No |